dbk444 Terms and Conditions

Registration Requirements

• Each individual may open only one account.
• All information provided at registration must be truthful, accurate and complete.
• The person registering must be 21 years of age or older.
• Opening multiple accounts from the same household or the same device is prohibited.
• A single bank account or mobile wallet may not be used across multiple accounts.

Identity Verification (KYC)

dbk444 reserves the right to verify a user's identity at any time. Users may be asked to provide a national identity card, passport or other valid document. If verification is not completed, the withdrawal process may be delayed or the account may be restricted.

Account Security

Keeping your username and password completely confidential is your responsibility. You are responsible for all activity carried out from your account. If you suspect unauthorized access to your account, notify our support team immediately.

Deposit Rules

• Minimum deposit amount: ৳100 (per method).
• Accepted payment methods: bKash, Nagad, Rocket and bank transfer.
• Deposits are generally credited to the account instantly.
• Only payment accounts registered in your own name are permitted.
• Depositing through a third party is strictly prohibited.

Withdrawal Rules

• Minimum withdrawal amount: ৳800.
• Withdrawals are generally processed within 1 hour.
• Any active bonus wagering requirements must be met before withdrawing.
• Withdrawals may be delayed if identity verification has not been completed.
• It is recommended that the deposit method and the withdrawal method be the same.

Welcome Bonus

• New members will receive a 200% bonus on their first deposit, up to a maximum of ৳8,000.
• For example: deposit ৳1,000 and receive a ৳2,000 bonus, giving a total balance of ৳3,000.
• Deposit ৳10,000 and receive the maximum bonus of ৳8,000, giving a total balance of ৳18,000.
• Before withdrawing a bonus, the total bonus amount must be wagered 25 times (wagering: 25x).
• Each account will receive the welcome bonus only once.

General Bonus Rules

• Specific games or categories may apply for bonus use.
• Multiple bonuses cannot be used at the same time unless explicitly stated.
• dbk444 reserves the right to cancel a bonus if fraudulent activity is suspected.
• Bonus offers may change or be discontinued without prior notice.

VIP cashback programme

• Bronze: maximum weekly cashback of 0.2%.
• Silver: maximum weekly cashback of 0.5%.
• Gold: maximum weekly cashback of 0.8%.
• Platinum: maximum weekly cashback of 1.0%.
• Advancement to VIP level is determined based on a player's activity and loyalty.

Cricket and Sports Betting

• All bets are final once confirmed and cannot be changed.
• If a match is abandoned or postponed, bets will be settled according to the applicable rules.
• There may be a limit on the total bet amount a single user can place on one event.
• If a suspicious betting pattern is detected, payment may be delayed pending investigation.

Casino Games

• All games are operated to ensure fair play.
• In the event of a technical error, dbk444's decision will be considered final.
• Any attempt to manipulate game results will result in permanent account closure.
• Using external software or bots to play games is strictly prohibited.

Prohibited Activities

• Money laundering or illegal financial activity.
• Abusing bonuses by creating multiple accounts.
• Unauthorized access to another user's account.
• Registering an account with false information.
• Any attempt to technically manipulate the system.

User Responsibilities

• Only bet money that you can afford to lose without financial harm.
• Avoid placing excessive bets out of emotion.
• Set a defined budget and time limit before playing.
• If signs of gaming addiction appear, take a break and seek professional help.

Self-Exclusion and Limit Setting

Users may request that daily, weekly or monthly deposit limits be set on their account. A Self-Exclusion option for a specified period is also available if needed. For assistance with this, contact us via 24/7 live chat or email.

Data Collection and Use

• Information provided at registration is used only for account verification and service delivery.
• Your information is not sold or shared with third parties.
• Information may be disclosed to authorities when legally required.
• You may request to review or correct your information.

Force Majeure

In the event of a natural disaster, war, government prohibition, cyberattack or any other unavoidable circumstance, dbk444 reserves the right to temporarily suspend its services and no claim for compensation will be accepted in such cases.

Complaints Process

1. Submit a complaint via 24/7 live chat.
2. Write to us in detail by email: [email protected]
3. After receiving a complaint, we will complete the investigation as quickly as possible.
4. Keep relevant information and evidence on hand during the investigation.

Dispute Resolution Process

Both parties will prioritize resolving disputes through discussion. If a resolution cannot be reached through discussion, action will be taken in accordance with applicable law. dbk444's decision will be considered final in all cases unless determined otherwise through legal proceedings.

Updating the Terms

• dbk444 reserves the right to amend these Terms at any time.
• Users will be notified of significant changes.
• Updated Terms will take effect from the date of publication.
• Continuing to use the platform after an update will be considered consent to the new Terms.

Account Closure

• Users may request account closure at any time.
• In the event of a terms violation, dbk444 may close the account without notice.
• Upon account closure, the opportunity to withdraw any applicable balance will be provided, unless the closure is due to a terms violation.